Lune Argent Dress set

Eterna 7 offers a 14-day return window from delivery for eligible items.
Key Return Conditions
• Condition: Items must be unworn, unwashed, and have all tags attached.
• Tags: The branded "do not remove" tag must remain intact.
• Sale Items: Sale pieces are returnable, but final sale items are nonrefundable.
• Faults: Damaged items must be reported within 48 hours of receipt.
Costs and Methods
• Return Fees: You pay return postage, which is deducted from your refund.
• Original Shipping: Initial delivery fees are strictly non-refundable.
• Exchanges: Exchanges are exclusively available for UAE customers.
• International Orders: UK and global customers must return items and reorder.
How to Process a Return
Input your order number and email address.
Select the specific items you want to return.
Choose a shipping method to generate a QR code.
Refund processing takes up to 14 business days after warehouse inspection.
If you want, I can:
Find the customer service email for order issues
Check the policy for international holiday extension